Solving Process Problems


This webinar focuses on introducing a basic framework for process problem solving. We’ll cover a set of simple tools to solve common process problems without any special software or sophisticated Lean Six Sigma training.   You don’t need a complete Lean Six Sigma project for every problem, but some of the tools and principles can be valuable.  We’ll study real-life case examples where these tools have been used to save hundreds of thousands of dollars and give you ideas for immediate on-the-job application. 

Unplanned delays, incorrect or missing information, poor quality materials, broken down machines – any single instance can be over looked, but repeat occurrences add up over time and end up wasting time and costing real money. Attacking these process problems and addressing their causes will not only save your company real money, it will lead to happier employees and more satisfied customers.  

Learning Objectives

  • Discover the link between process improvement & problem solving
  • Review a framework for practical problem solving
  • Learn simple tools to solve most common process problems
  • Study real-life examples with significant, bottom line results
  • Generate ideas for on-the-job application

Who Will Benefit

  • Department Managers
  • Team Leaders and Supervisors
  • Project Managers
  • Anyone with responsibility for managing processes

Presenter – Carl Lefever

pic copyCarl Lefever has over 15 years experience leading process improvement programs to drive significant business results. Carl has led over 100 projects across diverse set of functions including Operations, Sales, Marketing, Customer Service, Supply Chain, Information Technology and Human Resources. He is a certified Lean Six Sigma Master Black Belt and an experienced facilitator of many other disciplines including Project Management, Strategic Planning, Lean Enterprise and Business Process Management. Carl gained his experience working in leadership roles in several large organizations in roles including the Director of Lean Six Sigma and Vice President of Sales Operations. He now leads a consulting firm called Improve & Grow, whose primary focus is helping business reach their goals through process improvement.

This 75-90 minute On-Demand Webinar will be available to view online for 30 days from the date of purchase.


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